What We Do
TouchStone Property Management Services
Marketing
We’ll back your property with data-driven marketing that attracts the right renters at the right price.
Screening
Our comprehensive screening process covers civil, criminal, credit history, landlord references, and income verification. But great tenants aren’t just found on paper they’re chosen with insight.
With years of experience and a deep understanding of people, we blend data with instinct to place tenants who will respect your property, pay on time, and stay longer.
Lease Agreements
From customized rental agreements to complete tenant packets, we ensure every lease is thorough, compliant, and built to protect your property and your peace of mind. If issues arise, you’re covered.
Rent Collection
From checks and money orders to online autopay, credit, and debit cards, we offer multiple secure payment options to ensure consistent, on-time collections so you can focus on growth, not chasing payments.
Compliance
As a licensed property management company, we navigate Lender and affordable housing regulations, complex state, county, and city regulations with ease. When challenges arise and they always do we’re ready. Solving problems is where we shine.
Maintenance
We work with in-house maintenance staff, trusted fairly priced third-party vendors who show up on time and get the job done right. Whether it's a quick fix or a major repair, we're there when it counts for both our owners and our residents.
Inspections
We conduct regular property inspections to ensure everything stays on track. If something needs attention, you’ll hear it from us first with clear updates and proactive solutions for your peace of mind.
Financials
We provide detailed monthly and annual financial statements so you can make smart, data-driven decisions for your investments. Our commitment to communication means you’re always up to date no surprises, just clarity.
Evictions
While evictions are rare, they can be stressful for everyone involved. As part of our full service management, we handle the process legally, respectfully, and efficiently so you’re protected and the situation is resolved with care.
What We Do
TouchStone Property Management Services
Marketing
We’ll back your property with data-driven marketing that attracts the right renters at the right price.
Screening
Our comprehensive screening process covers civil, criminal, credit history, landlord references, and income verification. But great tenants aren’t just found on paper they’re chosen with insight.
With years of experience and a deep understanding of people, we blend data with instinct to place tenants who will respect your property, pay on time, and stay longer.
Lease Agreements
From customized rental agreements to complete tenant packets, we ensure every lease is thorough, compliant, and built to protect your property and your peace of mind. If issues arise, you’re covered.
Rent Collection
From checks and money orders to online autopay, credit, and debit cards, we offer multiple secure payment options to ensure consistent, on-time collections so you can focus on growth, not chasing payments.
Compliance
As a licensed property management company, we navigate Lender and affordable housing regulations, complex state, county, and city regulations with ease. When challenges arise and they always do we’re ready. Solving problems is where we shine.
Maintenance
We work with in-house maintenance staff, trusted fairly priced third-party vendors who show up on time and get the job done right. Whether it's a quick fix or a major repair, we're there when it counts for both our owners and our residents.
Inspections
We conduct regular property inspections to ensure everything stays on track. If something needs attention, you’ll hear it from us first with clear updates and proactive solutions for your peace of mind.
Financials
We provide detailed monthly and annual financial statements so you can make smart, data-driven decisions for your investments. Our commitment to communication means you’re always up to date no surprises, just clarity.
Evictions
While evictions are rare, they can be stressful for everyone involved. As part of our full service management, we handle the process legally, respectfully, and efficiently so you’re protected and the situation is resolved with care.
Multifamily Property Management Services
A modern property management platform with central support services.
From A-class to C-class, we handle every detail:
Leasing & occupancy strategies
On-site staff hiring & training
Rent collections & delinquency reduction
Vendor & maintenance management
Resident engagement & retention
STILL NOT SURE?
Frequently Asked Questions
Question 1: How are you different from other property management companies?
We’re not a big-box, corporate firm. We’re family-owned, deeply involved, and fully transparent. You’ll get direct access to our leadership team, responsive communication, and real, measurable results - no fluff, no excuses.
Question 2: What if I already have a property manager but want to switch?
We’ll help you transition smoothly. From reviewing your lease agreements to onboarding your team and assessing your property’s current state, we’ll take care of the heavy lifting - and do it with professionalism and discretion.
Question 3: How do you handle resident communication?
We prioritize fast, respectful, and bilingual (English/Spanish) communication. Our on-site teams are trained to build resident relationships, not just handle tasks. Happy residents = stable occupancy.
Question 4: Do you handle construction or rehab projects?
Yes! Our in-house construction team, Touchstone Construction, manages turns, rehabs, and value-add projects - all under our direct supervision, saving you time and money.
Question 5: What’s the first step to working with Touchstone?
Start with a property strategy session. Share your rent roll, T12, and a few details about your community - and we’ll offer real insight, no pressure.
Work with a team that knows how to turn properties into high-performing assets.
At Touchstone, we specialize in turning properties into high-performing assets, maximizing your investment’s value and returns through expert property management.
A fully qualified team with decades of experience, Touchstone Property Management was founded on the principle that you are “treated as if you’re our only client”.
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