"We Treat Every Property Like It's Our Own."
With decades of hands-on experience in the property management industry, we’ve built a company grounded in trust, care, and long-term relationships. Founded in Dallas, our team brought forward prior experience with other prominent property management companies (PMCs), giving us a strong foundation from day one.
Through dedication and resilience, we achieved financial stability within just two years — a milestone that speaks to our commitment and operational strength. What truly sets us apart is how we’ve grown: not through ads or gimmicks, but through genuine connections, personal networks, and the loyalty of our clients.
Touchstone Property Management was built on the belief that great property management is about more than just operations, it’s about ownership, trust, and care.
After over a decade of running property operations for a fast-growing management firm, Joel and Luz Delgado saw what was missing in the industry: relationships, responsiveness, and real pride in the work. They didn’t just want to manage buildings; they wanted to build something lasting.
So, they stepped away from corporate structure to create a company rooted in values, vision, and legacy where owners feel heard, properties are truly cared for, and every decision is made with integrity.
Joel brings a sharp business mind, hands-on leadership style, and unmatched ability to spot operational gaps and turn around underperforming assets. Luz anchors the company with day-to-day systems, culture, and a deep personal commitment to doing what’s right - even when no one’s watching.
Together, they’ve shaped Touchstone into a company that’s family-owned, mission-driven, and people-focused. A place where teams are trained with intention, residents are treated with dignity, and clients never have to wonder if their property is being looked after.
This isn’t just their business - it’s their legacy.
Our Story
Touchstone Property Management was built on the belief that great property management is about more than just operations, it’s about ownership, trust, and care.
After decades of running property operations for a fast-growing management firm, Joel and Luz Delgado saw what was missing in the industry: relationships, responsiveness, and real pride in the work. They didn’t just want to manage buildings; they wanted to build something lasting.
So, they stepped away from corporate structure to create a company rooted in values, vision, and legacy where owners feel heard, properties are truly cared for, and every decision is made with integrity.
Joel brings a sharp business mind, hands-on leadership style, and unmatched ability to spot operational gaps and turn around underperforming assets. Luz anchors the company with day-to-day systems, culture, and a deep personal commitment to doing what’s right - even when no one’s watching.
Together, they’ve shaped Touchstone into a company that’s family-owned, mission-driven, and people-focused. A place where teams are trained with intention, residents are treated with dignity, and clients never have to wonder if their property is being looked after.
This isn’t just their business - it’s their legacy.
Touchstone Property Management was built on the belief that great property management is about more than just operations, it’s about ownership, trust, and care.
After over a decade of running property operations for a fast-growing management firm, Joel and Luz Delgado saw what was missing in the industry: relationships, responsiveness, and real pride in the work. They didn’t just want to manage buildings; they wanted to build something lasting.
So, they stepped away from corporate structure to create a company rooted in values, vision, and legacy where owners feel heard, properties are truly cared for, and every decision is made with integrity.
Joel brings a sharp business mind, hands-on leadership style, and unmatched ability to spot operational gaps and turn around underperforming assets. Luz anchors the company with day-to-day systems, culture, and a deep personal commitment to doing what’s right - even when no one’s watching.
Together, they’ve shaped Touchstone into a company that’s family-owned, mission-driven, and people-focused. A place where teams are trained with intention, residents are treated with dignity, and clients never have to wonder if their property is being looked after.
This isn’t just their business - it’s their legacy.
Why Choose Us
Family-Owned, Values-Driven
We manage with heart, not hierarchy.
No Corporate Red Tape
You deal directly with decision-makers.
Proven Turnaround Experts
We revive underperforming properties with strategy and speed.
Hands-On Management
We walk every property. We know every door.
Owner & Resident -Focused
We serve both, without compromise.
Built on Trust & Results
Long term partnerships are our benchmark.
Meet the Team of Professionals
Joel Delgado
With decades of hands-on property management experience, Joel leads TPM with unmatched energy and heart. He treats every property like it is his own because to him, clients are family. From walking units to solving complex ownership challenges, Joel brings strategic vision and day-to-day grit to help owners grow and properties thrive. As a board member of the Dallas Apartment Association, he is not just part of the industry, he is shaping it.
Co-Founder & Director of Operations
Luz Delgado
Luz is the heart behind Touchstone’s resident care and its commitment to community. With her warm approach and dedication, she ensures every resident feels seen, and supported. Beyond the properties, Luz leads TPM’s community outreach and CSR initiatives, organizing donation drives, and local partnerships that make a difference. Her passion for people turns apartments into communities.
Co-Founder & Director of Resident Experience
Work with a team that knows how to turn properties into high-performing assets.
At Touchstone, we specialize in turning properties into high-performing assets, maximizing your investment’s value and returns through expert property management.
A fully qualified team with decades of experience, Touchstone Property Management was founded on the principle that you are “treated as if you’re our only client”.
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